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End User Support Specialist

University/Agency Eastern Illinois University
Civil Service Classification Information Technology Technical Associate
View Class Spec Details
Posting Duration 2/24/2021 - 3/8/2021
Probationary Period 12 months

Job Description

The Information Technology Services at Eastern Illinois University is seeking candidates for the position of IT Technical Associate – End User Support Specialist. Duties of this position are to provide end user support to students, staff and faculty across campus. This includes support to customers who use a variety software and hardware, network and equipment configurations including Windows, Linux, MacOS, printing, mobile devices, and peripherals.


Qualifications

Qualified candidates should have two years of progressively more responsible work experience with end user technology or a Bachelors’ degree in IT or computer technology-related field. An additional one year of the above experience is also required.


Salary

TBD


Links

IT Technical Associate - End User Support Specialist


Contact Information


University/Agency Eastern Illinois University
Department/College Human Resources
Contact Donna Noffke
Phone Number 217-581-3911
Address Department of Human Resources – Employment
Eastern Illinois University
600 Lincoln Avenue
Charleston, IL 61920
Comments The Civil Service examination for this position is a credentials assessment. No participation other than the submission of application materials is required from qualified applicants. Upon successful selection of a candidate, all scores will be voided from this IT Technical Associate – End User Support Specialist register.
To apply, please submit application, resume, transcripts and references online at https://www.eiu.edu/~humanres/application/login.php . Application should be submitted by March 8, 2021 to ensure consideration. AA/EEOE