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TechZone Sales Manager

University/Agency Illinois State University
Civil Service Classification Information Technology Technical Associate
View Class Spec Details
Posting Duration 1/25/2021 - 2/1/2021
Probationary Period 12 months

Job Description

This position serves as Sales Manager of TechZone. TechZone provides technology resources and vendor e-commerce solutions to students, faculty, staff, and annuitants in purchasing personal computers and related items, as well as University departments with the acquisition of personal computer equipment and related peripherals.

Technology Solutions provides information technology products and services for the administrative and business functions of Illinois State University. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community.
https://techsolutions.illinoisstate.edu/.

With a focus on the student community, TechZone serves the entire University including colleges/departments, in the areas of computer and technology sales, technology and residential hall support and services. Visit the TechZone homepage at: https://techzone.illinoisstate.edu/.


Qualifications

Required Qualifications
Bachelor's or equivalent degree in Information Technology, Business, or related field.
Minimum two (2) years of face-to-face retail sales and customer service experience.
Familiarity with both PC and Mac computing environments, as well as a variety of mobile operating systems (Android, iOS, etc.), common browsers, and applications
Self-motivated, including the ability to research and learn independently.
Ability to be a productive member of the TechZone Team.

Desired Qualifications
Graphics and editing experience with an aptitude for the creation of online, print, and other media
Experience working with Point-of-Sale and inventory/stocking systems
Experience supervising and managing a retail team
Experience incorporating technology in a higher education environment
Specific knowledge of technology trends within a college or university environment.


Salary

$51,000 - $56,000 annual


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number 309-438-8311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the application deadline.

Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.