State Universities Civil Service System

Employment Opportunities
Job Details

Office Support Specialist, TRiO/Student Support Services

University/Agency Illinois State University
Civil Service Classification Office Support Specialist
View Class Spec Details
Posting Duration 9/15/2020 - 9/29/2020
Probationary Period 6 months

Job Description

The purpose of the position of TRiO Support Specialist is to work closely with the Coordinator of TRiO/Student Support Services, the Director and Associate Director of University College, in providing administrative support services and grant compliance for TRiO/Student Support Services. The TRiO Support Specialist provides administrative support for the operations of TRiO/Student Support Services and its staff. This position works closely with multiple constituencies within University College and across campus in achieving these objectives.


Required Qualifications

1. High school graduation or equivalent.

2. One (1) year (12 months) of work experience comparable to the second level of this series.

3. Any one or any combination of the following, totaling two (2) years (24 months) of experience in the categories below:
A. work experience performing office/clerical activities, including use of computer systems
B. college or university course work in any curriculum
- twelve (12) semester hours = six (6) months
- twenty-four (24) semester hours = twelve (12) months
- thirty-six (36) semester hours = eighteen (18) months
- forty-eight (48) semester hours = twenty-four (24) months
Desired Qualifications

1. Two (2) or more years' experience with data analysis, data profiling, conceptual and logical data modeling, source to target mapping or data quality design
2. Possess understanding of structured, semi-structured data solutions and familiarity with operational and analytical database concepts
3. Ability to apply strong knowledge of SQL query language against a variety of data sets
4. Experience in development and support of a Business Intelligence or data warehousing initiative
5. Experience analyzing transactional source system data structures
6. Experience working in higher education environment


$14.90- $15.55 per hour


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Breanna Plese
Phone Number 309-438-8311
Comments Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Other documentation such as college transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date. DD214 paperwork may be faxed, mailed, delivered to Human Resources, or brought to the Civil Service exam in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Breanna Plese
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please closely monitor your email for correspondence regarding your application status.