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Job Details

Job Description

Under general supervision, this individual performs a variety of support services for Student Health Services. The Medical Office Associate will be able to perform daily functions of the Patient Support Service's Office of Student Health Services, including scheduling appointments, assisting with the processing of immunization records, , and scanning documents into the patient's electronic medical record. In addition, the incumbent will print billing statements, and perform reception or check-out duties, as needed.

Qualifications

Required Qualifications
1. High school diploma or equivalent/GED

2. Any one or any combination of the following, totaling one (1) year (12 months), from the categories below:
a) work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility
b) work experience in a health care facility such as a doctor's, dentist's or hospital's office; which involved record keeping; working with the public, direct patient contact, answering telephones and working with medical terminology
c) graduation from an accredited medical secretarial or paramedical program (such as nursing assistant, medical assistant or medical secretary)

Desired Qualifications
Knowledge, Skills, and Abilities
1. Knowledge of medical terminology.
2. Knowledge of computers and data entry
3. Skill in reading, comprehending, and following complex instructions
4. Organization skills, including time management and work flow
5. Oral and written communication skills
6. Abilities to interact with and assist patients and their families
7. Ability to adapt and work under pressure and amid interruptions
8. Ability to work with people from a variety of cultural economic and educational backgrounds
9. Ability to keep patient information confidential
10. Ability to perform routine keyboarding accurately
11. Ability to establish priorities and function independently
12. Ability to lift 20 pounds of office paper
13. Ability to drive
14. Ability to perform simple calculations (such as adding, subtracting, and totaling)
15. Ability to function as part of a team.

Salary

$13.74 - $14.39 per hour

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Breanna Plese
Phone Number	309-438-8311
Address
Comments	**This job posting is intended to create a pool of qualified candidates for a permanent position. Please monitor your e-mail for further information regarding your application status. All application materials must be submitted online. Application materials submitted via fax, e-mail or mail will not be accepted. Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered. Please upload a cover letter, resume and a reference list of three business references with name/mailing address/title/phone number. A civil service exam is required for this position. Please monitor your e-mail for further information regarding your application status for testing. Other documentation such as college transcripts (may be unofficial) must also be uploaded or brought to the exam in order to receive the maximum eligible points on the civil service exam. Other documentation such as DD214 paperwork must be faxed, mailed, or delivered to Human Resources prior to the examination or provided at the time of testing in order to receive the maximum eligible points: Fax: 309.438.0011, Attn: Breanna Plese Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 This position is represented by AFSCME Local 3236 - Clericals. This is a full-time position on an academic calendar. It will be subject to academic break lay-off (such as spring break, summer break).