Public Health Response Specialist
Function of Job
Employees allocated to this classification perform duties in support of statewide efforts for the prevention and management of a serious public health risk.
Characteristic Duties and Responsibilities
A(n) Public Health Response Specialist typically -
- greets and checks-in testers, which include but is not limited to verifying identification and completing screening questions;
- provides testers with required collection specimen supplies, materials and information; accurately labels testing/collection specimen equipment (e.g., testing tube), instructs testers in the appropriate method of self-collection and depository of specimens, and verifies appropriate sample collection;
- performs set up/tear down tasks related to the daily operation of designated facilities, spaces or locations;
- identifies and checks in collection specimens for lab processing;
- prepares, sorts, distributes, inventories and/or stocks supplies, materials, and equipment;
- collects and transports supplies, material, equipment, and specimens to designated facilities and locations; assist with or oversees routine vehicle maintenance and record logs;
- adheres to and/or monitors for compliance with safety protocols and mandates including but not limited to: proper and safe handling of bodily fluids and infectious substances; wearing required PPE; ensuring staff and other individuals meet safety requirements for entry and during use of designated facilities, spaces and locations;
- cleaning and sanitizing spaces, supplies and equipment; disposal of biohazardous waste and material in accordance with regulations;
- as assigned, serves as a team lead or manager; responsible for facility/unit activities, supervision of staff, schedules and work assignments, compliance oversight, required recordkeeping, etc.;
- serves as line of communication regarding compliance through various platforms;
- maintains confidentiality of sensitive information, documents, and/or actions;
- develops and maintains the list of who needs to be tested;
- notifies individuals of vaccine and testing requirements;
- handles inquiries on the process, enforcing compliance with requirements;
- notifies individuals on isolation and quarantine guidelines;
- prepares, provides, and maintains proper documentation, as required;
- performs other related duties as assigned.
Minimum Acceptable Qualifications
CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER
- High school diploma or equivalent.
- Based on institutional requirements, current/valid State of Illinois driver’s license for the type of vehicle(s) to be operated.
Knowledge, Skills and Abilities (KSAs)
- Knowledge of principles and processes for providing customer service.
- Knowledge of relevant equipment; policies, procedures, and strategies to promote safety and security of people, data, property, and institutions;
- Ability to work collaboratively and communicate effectively as appropriate for the needs of the audience.
- Ability to exhibit strong organizational skills and maintain detailed, accurate, and records.
- Ability to follow simple instructions.
- Ability to exercise discretion in handling sensitive and confidential information.