Class Code:
0545
Occupational Area:
04 Clerical
Probationary Period:
6 mo.
Effective Date:
4/24/1996
Last Action:
Revised

Main Desk Attendant

Function of Job

Under general supervision from a designated supervisor, to provide informational services and sell miscellaneous articles to the general public at a central location or facility.

Characteristic Duties and Responsibilities

A(n) Main Desk Attendant typically -

  1. sells items such as candy, chips, drinks, newspapers, and other merchandise available at the main desk;
  2. issues change for unit operations;
  3. provides information regarding the operating unit, campus, and local community;
  4. registers, posts charges, and checks out guests for the operating unit guest rooms;
  5. supervises student employees or other assigned staff;
  6. receives for safekeeping and issues cash boxes used for facility and student organizations;
  7. sorts incoming and outgoing mail, and assures prompt delivery to a designated recipient;
  8. receives and checks billing on merchandise and news deliveries;
  9. receives and relays telephone or other messages for guests using operating unit facilities;
  10. accepts guest room and dining room reservations;
  11. issues keys, and other items to guests;
  12. prepares change and daily cash reports;
  13. receives payments on account from customers of the operating unit;
  14. performs other related duties as assigned.

Minimum Acceptable Qualifications

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

  1. High School Diploma or equivalent.


Knowledge, Skills and Abilities (KSAs)

  1. Ability to work with students and the public.
  2. Accuracy in handling money and making cash reports.