Main Desk Attendant
Function of Job
Under general supervision from a designated supervisor, to provide informational services and sell miscellaneous articles to the general public at a central location or facility.
Characteristic Duties and Responsibilities
A(n) Main Desk Attendant typically -
- sells items such as candy, chips, drinks, newspapers, and other merchandise available at the main desk;
- issues change for unit operations;
- provides information regarding the operating unit, campus, and local community;
- registers, posts charges, and checks out guests for the operating unit guest rooms;
- supervises student employees or other assigned staff;
- receives for safekeeping and issues cash boxes used for facility and student organizations;
- sorts incoming and outgoing mail, and assures prompt delivery to a designated recipient;
- receives and checks billing on merchandise and news deliveries;
- receives and relays telephone or other messages for guests using operating unit facilities;
- accepts guest room and dining room reservations;
- issues keys, and other items to guests;
- prepares change and daily cash reports;
- receives payments on account from customers of the operating unit;
- performs other related duties as assigned.
Minimum Acceptable Qualifications
CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER
- High School Diploma or equivalent.
Knowledge, Skills and Abilities (KSAs)
- Ability to work with students and the public.
- Accuracy in handling money and making cash reports.