Food Court/Snack Bar
Series
Code No. |
Class Title |
Occ. Area |
Prob. Period |
Class Spec
Effective Date |
Exam
Effective Date |
Last Action |
0516
|
Food Court/Snack Bar Attendant
|
10 Food Services
|
6 mo.
|
10/15/2022
|
10/15/2022
|
Revised
|
3506
|
Food Court/Snack Bar Supervisor
|
10 Food Services
|
6 mo.
|
04/01/2016
|
10/15/2022
|
Revised
|
Promotional Line:
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Series Narrative
Employees in this series prepare and serve fast-food and beverages and/or supervise such activities in a snack bar/sundry operation.
DESCRIPTIONS OF LEVELS OF WORK
0516
Level I: Food Court/Snack Bar Attendant
Employees at this level prepare and serve beverages and fast-food items and perform other miscellaneous duties in a snack bar/sundry operation. They work under general supervision from a designated supervisor.
A(n) Food Court/Snack Bar Attendant typically -
- cooks, prepares, and serves meals that require simple preparation methods and prepares soft drinks and ice cream dishes;
- cooks and packages batches of food, convenience food items for sale such as hamburgers, pizza, sandwiches, and chicken, which are prepared to order or kept warm until sold;
- oversees and trains student assistants and/or other assigned personnel as required;
- oversees and performs the preparation, portioning, and distribution of items/ingredients for salads, sandwiches, and baked goods in accordance with specific instructions;
- requisitions through a supervisor and maintains adequate supplies;
- attends serving line stations, and maintains beverage stations;
- rotates sundry products on display shelves; maintains stock;
- greets customers, checks ID cards, assist customer, takes food and drink orders; make accept payment for items; use Point of Sale equipment (cash register) as needed;
- keeps simple records;
- performs cleaning/sanitizing activities that may include sweeping/mopping floors, bus tables to include cleaning/sanitizing table tops and chairs, assist dish/pot room staff, removal of garbage/trash from unit to approved disposal containers;
- performs other related duties as assigned.
3506
Level II: Food Court/Snack Bar Supervisor
Employees at this level supervise and participate in the work of a group of employees engaged in a snack bar/sundry operation. They work under general supervision from a designated supervisor.
A(n) Food Court/Snack Bar Supervisor typically -
- prepares meals and cooks food items, including grilling, frying, and deep frying; coordinates the display and serving of foods, including special or unique cuisine entrees, food garnishing, seafood, meat, vegetable, and dessert dishes;
- performs recipe construction, recipe sizing, plans, and coordinates meals, which includes measuring, weighing, and combining ingredients for quantity preparation of food using specific recipes;
- compiles and maintains records of food use, prepares simple reports, and plans the disposal and utilization of left-over food, following procedures;
- assist or completes the process of selecting and hiring staff and coordinates work schedules for employees;
- trains and supervises employees on assigned shifts; reviews and signs time cards; inspects work of staff; hires supplemental student employees on their authority or in conjunction with higher level staff;
- requisitions supplies from vendors and storerooms;
- maintains proper food preparation and sanitary standards, and participates in maintaining sanitation standards within the kitchen, storerooms, and refrigerators;
- receives and checks cash and maintains cash reserves for assigned shifts; makes cash deposits;
- establishes and maintains simple account records, inventory records, and similar;
- performs duties consistent with the lower level of this series;
- performs other related duties as assigned.
MINIMUM ACCEPTABLE QUALIFICATIONS
0516
Level 1: Food Court/Snack Bar Attendant
CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER
- High school diploma or equivalent.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs)
- Ability to listen to and understand information and ideas presented through spoken words and sentences.
- Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Ability to communicate information and ideas in speaking so others will understand.
- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Ability to make accurate and rapid calculations in the transfer of products and cash.
- Ability to maintain simple account records and forms.
3506
Level 2: Food Court/Snack Bar Supervisor
CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER
- High school diploma or equivalent.
- One (1) year (12 months) of work experience in fast-food procedures (such as gained as a Food Court/Snack Bar Attendant or closely related experience.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs)
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Coordination - Adjusting actions in relation to others' actions.
- Speaking - Talking to others to convey information effectively.
- Time Management - Managing one's own time and the time of others.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Ability to listen to and understand information and ideas presented through spoken words and sentences.
- Ability to communicate information and ideas verbally so others will understand.
- Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
- Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Ability to maintain simple account records and forms.
- Ability to make accurate and rapid calculations in the transfer of products and cash.