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Assistant Administrator

University/Agency Illinois State University
Civil Service Classification Food Service Administrator I
View Class Spec Details
Posting Duration 7/25/2016 - 7/28/2016
Probationary Period 6 months

Job Description

Campus Dining Services (CDS) is a large progressive, innovative department functioning under the Division of Student Affairs. CDS provides the campus community and guests with high-quality foods and services in a variety of settings dedicated to accentuating and enhancing the customer experience in a diverse community. Led by experienced culinary professionals, we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes. It is our philosophy to recruit, inspire, and retain talented team members, promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

This position will either be assigned to Illinois State University Catering or a Residential Unit such as Watterson Dining Commons.

Illinois State University Catering
This position plays an integral role by assisting with the supervision of food service for special events, banquets, receptions, coffee service, luncheons, cultural meals, and dinners. This position requires the ability to think on one's feet, make on the spot decisions, and be flexible in work schedule to meet the needs of our customers. Duties include, but are not limited to:
- Responsible for catering set ups and service
- Supervise, train, mentor, evaluate, and discipline student employees
- Provide excellent customer service

Residential Unit
This position plays an integral role by ensuring dining center cleanliness, comfort, and attractiveness, promoting a positive customer service environment, overseeing the cash register operation and ensuring high quality products are available to the customer at all times. Duties include, but are not limited to:
- Ensures quality standards are upheld
- Controls labor hours in venues of responsibility; scheduling, training staff and assigning duties, evaluates job performance of venue employees, review time cards for accuracy and checks schedule to reconcile time
- Provide excellent customer service


Qualifications

1. High school graduation or equivalent.

2. Two (2) years of food service supervisory experience or University training in dietetics, hotel management, institutional management, or related fields (verify with transcript).

3. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

4. A final candidate must complete a post-offer pre-employment physical exam. Employment is contingent on the successful result of the pre-employment physical.


Salary

$14.68 - $18.16 per hour


Links

ISU Jobs


Contact Information


University/Agency Illinois State University
Department/College Illinois State University
Contact Jill Smith
Phone Number
Address
Comments For full consideration, the application and all supplemental information must be submitted on-line. Please complete the entire employment application including the education and work history background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. The employment application (not resume/cover letter) will be reviewed to determine if applicant meets minimum qualifications. Please be complete in the duties and responsibilities section for each position listed.

Please prepare in advance separate documents representing a resume, cover letter, and reference list (at least three professional references and contact information) to attach to this application.

A final candidate must complete a post-offer pre-employment physical exam. Employment is contingent on the successful result of the pre-employment physical.

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please monitor your e-mail for changes to your application status.

You may print a copy of your application or resume and bring it to the examination with you as a reference. In order to receive the maximum eligible points for the civil service exam, you may upload a food service certificate under the optional documents, if applicable. If applicable, DD214 may be sent to Jill Smith by fax to 309-438-0011, or sent to Human Resources, Campus Box 1300 Normal, IL 61790-1300.

Illinois State University is an Equal Opportunity Employer. Minority/Female/Disability/ Veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting Shelly Costa, Assistant Director in the Office of Equal Opportunity, Ethics, and Access at 309-438-3383.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.