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Office Support Specialist

University/Agency Illinois State University
Civil Service Classification Office Support Specialist
View Class Spec Details
Posting Duration 1/11/2023 - 2/5/2023
Probationary Period 6 months

Job Description

The mission of the department of Campus Recreation is to enhance the quality of life of our unique members by educating and encouraging active participation in recreational opportunities that develop leadership skills, foster social interaction, and reinforce healthy behaviors. The position of Office Support Specialist is the primary contact for Campus Recreation. This position will be the primary support person for Student Employment, facility reservations, and will assist professional staff for all program areas as needed. It requires communication and telephone skills, guest services skills, and organizational skills for an effective and productive work environment.


Qualifications

Required Qualifications
1. High school diploma or equivalent.
2. Any one or combination totaling two (2) years (24 months from the categories below:
A. College coursework in any curriculum, a measured by the following conversion table or its proportional equivalent:
-30 semester hours equals one (1) year (12 months)
-Associate’s Degree (60 semester hours) equals eighteen months (18 months)
-90 semester hours equals two (2) years (24 months)
-Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
B. Work experience performing office/clerical activities, including the use of computer systems.
3. One (1) year (12 months) of work experience comparable to the second level of this series. This includes performing office support tasks requiring knowledge of general office and departmental procedures and methods, the ability to operate a variety of office equipment, and the ability to operate computer systems using word processing, database, and software packages.

Desired Qualifications
1. Excellent customer service skills
2. Excellent communication skills
3. Ability to work with distractions
4. Good attention to detail
5. Excellent organizational skills


Salary

$16.68 – $17.33 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Breanna Crippen
Phone Number 309-438-8311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

College transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD-214, may be faxed, mailed, delivered to Human Resources in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Breanna Crippen
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

This position is represented by AFSCME Local 3236-Clericals.