Assistant Director of University Student Center

Function of Job

Under administrative direction, assists in directing the operations of a University Student Center and assists in implementing the objectives, philosophies, and goals of the University Student Center. Performs administrative work and assists in directing the operation of the University Student Center. Work involves managing the student union within University policy and general administrative guidelines. Work is performed under minimal supervision and performance is based on the effective operation of the administrative function.


A(n) Assistant Director of University Student Center typically -

1. is familiar with, promotes, and carries out the objectives, philosophies, and goals of the University Student Center.
2. coordinates space allocation for the University Student Center; promotes the use of the University Student Center for activities and manages programs.
3. supervises and assumes responsibility for the operation of assigned areas including custodial staff‘s building use and needs; monitors building maintenance and repair.
4. provides assistance and guidance to meet the needs of the students, faculty, alumni, and guests using the University Student Center.
5. assumes responsibility for the operation of the University Student Center in the absence of the Director, as required.
6. supervises or assists in the supervision of clerical staff and/or other assigned personnel.
7. assists in the management of the University Student Center’s budget.
8. conducts research, prepares reports, and makes recommendations on the basis of research; responds to student’s problems, complaints, and suggestions.
9. participates in the planning and implementation of the University Student Center orientation.
10. directs and advises the Advisory Board.
11. coordinates the planning and development of assessment and program reviews.
12. develops and implements programs and services related to student development, learning, and training.
13. performs other related duties as assigned.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. Bachelor's Degree (120 hours) leading to a major in student personnel, business administration, or a closely related field.
2. Two (2) years (24 months) of experience in the management of a university/college student union/center or college/university conference unit*.

*Note: A Master's Degree or higher in student personnel, business administration, or a closely related field may be substituted for one year of experience.

1. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction
2. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
3. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
4. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
5. Reading Comprehension
6. Effectively conveying information to others verbally and through writing
7. Considering the relative costs and benefits of potential actions to choose the most appropriate one
8. The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
9. Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
10. Analyzing information and evaluating results to choose the best solution and solve problems
11. Developing specific goals and plans to prioritize, organize, and accomplish your work
12. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
13. Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail
14. Getting members of a group to work together to accomplish tasks
15. Expertise in Student Development theory and practice