Cashier Series

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Cashiers are responsible for receiving, disbursing, and maintaining custody of cash or monetary substitutes for any of a variety of reasons (payment of fees, cashing of checks, sale of tickets or merchandise, etc.). They usually operate various types of equipment (such as calculators, terminals, cash registers, or also maintain records of the transactions of accounts. Higher-level cashiers have varying degrees of responsibility for cashiering operations.

DESCRIPTIONS OF LEVELS OF WORK

Employees in positions allocated to this level are cashiers who perform routine cashiering duties requiring limited knowledge of cashiering functions and/or involving limited amounts of cash or monetary substitutes. They work under direct supervision from higher-level cashiers or other designated supervisors.

A(n) Cashier I typically -

1. receives payment for fees, bills, and assessments issued by the institution; verifies amount due as shown on a statement against payment offered, gives change if necessary, issues receipt, and deposits payments received within a framework of specific procedures and instructions; has minimal personal discretion;
2. cashes checks in accordance with established procedural requirements; disburses temporary or permanent advances;
3. performs ticket-selling duties (such as selling tickets, processing mail or electronic ticket transactions, or similar point-of-sale processes;
4. balances daily transactions;
5. assists with data for preparing reports;
6. performs other related duties as assigned.

Employees in positions allocated to this level are experienced cashiers who perform standard cashiering duties requiring knowledge of a range of customary cashiering operations and/or involving moderate amounts of cash or monetary substitutes, electronic processing, etc. They work under general supervision from higher-level cashiers or other designated supervisors.

A(n) Cashier II typically -

1. receives payment for fees, bills, and assessments issued by the institution; assists or advises other cashiers in handling unfamiliar transactions in accordance with established guidelines and limited personal discretion;
2. receives, verifies, and processes cash sales from departments, student organization deposits, or correspondence/electronic-course payments;
3. reviews, verifies, and processes vouchers, accepting or disbursing funds in accordance with procedural guidelines; reconciles monies and accounts;
4. processes registration transactions (such as extramural, intercessions, or similar payments;
5. accepts and distributes coin orders; cashes checks for campus community;
6. assists with proof/encoder operations by sorting, encoding, and transactions;
7. serves as public-relations contact, provides information, and assists with solving problems (such as ticket exchanges, refunds, or lost or stolen tickets); verifies account numbers;
8. maintains the files on cash receipt vouchers and sub vouchers;
9. balances daily transactions;
10. maintains records of transactions and files;
11. prepares data for reports as requested;
12. maintains mailing lists;
13. serves as lead worker in a cashier work group;
14. performs other related duties as assigned.

Employees in positions at this level are cashiers who perform responsible functions in a cashiering operation (such as those that involve the use of independent judgment within existing guidelines, responsibility for designated operational areas, coordination/review of various activities, and/or large amounts of cash or monetary or electronic substitutes). They work under the direction of higher-level cashiers or other designated supervisors.

A(n) Cashier III typically -

1. reviews and verifies the daily balancing of cashiering transactions, identifying and correcting errors and accounting for the disposition of cash and non-cash items received in cashiering operations;
2. receives payment for fees, bills, and assessments issued by the institution;
3. trains and supervises the daily activities of designated employees;
4. responsible for the automated processing of checks;
5. prepares deposit documents/slips, and deposits monies in accordance with procedural guidelines;
6. assists staff, students, and departments in resolving discrepancies with fees, bills, and assessments;
7. responsible for inspection and maintenance of electronic processing equipment;
8. assists with coordinating miscellaneous cash orders for campus units (such as student unions, bookstores, and snack bars);
9. compiles and maintains records of data transactions;
10. performs other related duties as assigned.

Employees in positions at this level supervise the staff of a cashiering operation, coordinate the policies and procedures used in its operations, and have responsibility for its receipts. They work under administrative supervision from higher-level personnel.

A(n) Cashier IV typically -

1. interviews, hires, trains, supervises, evaluates, disciplines, and recommends termination of staff; coordinates and leave, and overtime;
2. assists staff, students, and departments in resolving discrepancies with fees, bills, and assessments that may require evaluation and approval of deviations from established procedures;
3. supervises and coordinates the ordering of currency and coins needed for the operation of the cashiering office and maintains reserve balance in the vault;
4. coordinates the reimbursement of various types of payments which may include: state and local vouchers, state and local cash payments, emergency refunds, or transfers of credit;
5. coordinates miscellaneous cash orders for campus units (such as student unions, bookstores, and snack bars);
6. supervises and maintains the deposits and withdrawals of dedicated accounts.;
7. revises operating program procedures; implements necessary revisions due to university/college policy change;
8. gathers and compile data regarding various types of payments, vouchers, and accounts for reports as needed;
9. participates in and/or conducts staff meetings;
10. performs other related duties as assigned.

MINIMUM ACCEPTABLE QUALIFICATIONS

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Arithmetic skills.
2. Accuracy.
3. Ability to handle cash.
4. With or without accommodation, ability to operate equipment used in cashiering (such as computer, terminal, cash register, adding machine).
5. Ability to communicate effectively, ability to read, write, and comprehend communications.
6. Ability to work with the public.
7. Ability to work under pressure.
8. Ability to follow written and verbal instructions.
9. Eligibility for bonding.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. Six (6) months of work experience comparable to the Cashier I.
3. Any one or any combination totaling six (6) months from the categories below:
   1. coursework in any discipline, as measured by the following conversion table or its proportional equivalent:
      • 15 semester hours equals six (6) months
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor’s degree equals (120 semester hours) equals three (3) years (36 months)
   2. work experience comparable to the Cashier I of this series

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Arithmetic skills.
2. Accuracy.
3. Ability to handle cash.
4. With or without accommodation, ability to operate equipment used in cashiering (such as computer, terminal, cash register, adding machine).
5. Ability to communicate effectively, ability to read, write, and comprehend communications.
6. Ability to work with the public.
7. Ability to work under pressure.
8. Ability to follow written and verbal instructions.
9. Eligibility for bonding.
10. Skill in handling cash.
11. Skill in the operation of equipment used in cashiering (such as calculator, terminal, cash register, or adding machine).
12. Ability to prepare and maintain records of transactions.
13. Ability to apply general procedures to unusual situations.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. One (1) year (12 months) of experience comparable to the Cashier II of this series.
3. Any one or combination totaling one (1) year (12 months) from the categories below:
   1. Coursework in any discipline, as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor’s degree equals (120 semester hours) equals three (3) years (36 months)
   2. work experience comparable to the Cashier II of this series.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Arithmetic skills.
2. Accuracy.
3. Ability to handle cash.
4. With or without accommodation, ability to operate equipment used in cashiering (such as computer, terminal, cash register, adding machine).
5. Ability to communicate effectively, ability to read, write, and comprehend communications.
6. Ability to work with the public.
7. Ability to work under pressure.
8. Ability to follow written and verbal instructions.
9. Eligibility for bonding.
10. Proficiency in handling cash.
11. Proficiency in the operation of equipment used in cashiering.
12. Ability to organize operations.
13. Ability to train and supervise others.
14. Ability to prepare and maintain records or reports of transactions.
15. Ability to apply general procedures to unusual situations.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. Any combination totaling two (2) years (24 months) from the categories below:
   1. work experience comparable to the next lower level of this series
   2. course work in any discipline, as measured by the following conversion table or its proportional equivalent:
      1. 30 semester hours equals one (1) year (12 months)
      2. Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      3. 90 semester hours equals two (2) years (24 months)
      4. Bachelor’s degree equals (120 semester hours) equals three (3) years (36 months)
3. One (1) year (12 months) of supervisor experience, which included experience in areas such as supervising staff or a job function.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Arithmetic skills.
2. Accuracy.
3. Ability to handle cash.
4. With or without accommodation, ability to operate equipment used in cashiering (such as computer, terminal, cash register, adding machine).
5. Ability to communicate effectively, ability to read, write, and comprehend communications.
6. Ability to work with the public.
7. Ability to work under pressure.
8. Ability to follow written and verbal instructions.
9. Eligibility for bonding.
10. Knowledge of general accounting practices.
11. Arithmetic proficiency.
12. Proficiency in the operation of equipment used in cashiering.
13. Skill in working with others.
14. Supervisory skills.
15. Skill in applying general procedures to new or unusual situations.
16. Managerial abilities.