Copy Center Operator Series

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Employees in this series operate reprographic equipment in a copy center facility or departmental office, they perform equipment maintenance, maintain records and job-order progress, and advise customers. At the upper levels of the series, Copy Center Operators supervise and train employees, and coordinate copy center facility operations.

DESCRIPTIONS OF LEVELS OF WORK

Employees at this level assist in the operation of reprographic equipment in a copy center facility or department and maintain inventory of supplies. They work under the direct supervision.

A(n) Copy Center Operator I typically -

1. operates standard reprographic equipment (such as small copiers, collators, binders, and staplers) and assists in the operation of more complex equipment (such as large high-speed copiers, or similar equipment;
2. maintains inventory of supplies and restocks self-service copiers as necessary;
3. cleans and performs minor adjustments to equipment;
4. delivers and picks up materials to be copied, as required;
5. may receive training in higher level tasks (such as operating complex equipment, logging job orders, or performing more complex equipment maintenance);
6. performs related duties as assigned.

Employees at this level operate a variety of reprographic equipment in copy center facility or department, maintain job-request records, and instruct center users in the operation of self-service reprographic equipment. They work under the general supervision of higher-level personnel.

A(n) Copy Center Operator II typically -

1. logs in job orders and maintains job-request records;
2. instructs copy center users in the operation of self-service copiers and related equipment;
3. maintains inventory of supplies and requests supplies as needed;
4. prepares, cleans, and makes complex adjustments to equipment;
5. may be responsible for the overall activities of a small copy center or departmental office, which may or may not involve supervisory responsibilities;
6. delivers and picks up materials to be copied, as required;
7. performs duties of the lower level;
8. performs related duties as assigned.

Employees at this level supervise the activities of a copy center facility or department office, maintain facility records, and operate reprographic equipment. They work under general supervision of higher-level personnel.

A(n) Copy Center Operator III typically -

1. supervises the work of employees, including making work assignments, training operators in the operation of facility equipment, evaluating work performance, and participating in the selection of level lower-level employees;
2. determines job charges and maintains necessary records;
3. advises copy center users on copying needs, monitors job workflow, and ensures timely completion of work orders;
4. monitors use of and completes readings of user-operator equipment; prepares billings to users;
5. ensures security and confidentiality of materials produced in the facility;
6. coordinates copy center operation with the area coordinator;
7. operates reprographic equipment;
8. performs duties of the lower level;
9. performs related duties as assigned.

Employees at this level coordinate the activities of the campus copy center operation or department office, monitor work flow, and determine policies and procedures concerning the use and maintenance of equipment operated in copy centers. They work under the general supervision of higher-level personnel.

A(n) Copy Center Operator IV typically -

1. coordinates the activities of the campus copy center operation or department center, including selecting and orienting new employees, monitoring staffing levels and work flow, and resolving customer complaints and concerns;
2. determines supplies needed and submits requisitions as needed;
3. processes billings to user departments, including verifying charges and approving credits;
4. supervises and coordinates the pick-up and delivery of materials to and from various copy center facilities;
5. prepares reports of center activities, work orders, equipment usage, and facility volume;
6. performs duties of the lower level;
7. performs related duties as assigned.

MINIMUM ACCEPTABLE QUALIFICATIONS

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Knowledge and mental development equivalent to that required for graduation from high school.
2. Ability to follow oral and written instructions.
3. Mechanical aptitude.
4. Ability to operate reprographic equipment.
5. Manual dexterity.
6. Ability to lift heavy objects such as boxes of paper.
7. Ability to work effectively with others.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. One (1) year (12 months) of work experience in the operation of reprographic equipment.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Possession of the attributes listed for Copy Center Operator I.
2. Knowledge of reprographic equipment and materials.
3. Ability to keep written records.
4. Arithmetic ability.
5. Oral and written communication skills.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. Three (3) years (36 months) of work experience in the operation of reprographic equipment.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Possession of the attributes listed for Copy Center Operator II.
2. Knowledge of reprographic equipment and materials.
3. Ability to prepare reports.
4. Skill in interpersonal relations.
5. Supervisory ability.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. Four (4) years (48 months) of work experience in the operation of reprographic equipment, two (2) years (24 months) of which involved the supervision of others.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Possession of the attributes listed for the Copy Center Operator III.
2. Technical knowledge of reprographic equipment and materials.
3. Ability to plan, organize, and coordinate staff and equipment.
4. Ability to prepare reports.