Distribution Services Supervisor Series

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Employees in this series supervise or assist in the supervision of operations involved in the receipt and delivery of materials shipped to a university (such as freight, mail, commodities, or supplies).

DESCRIPTIONS OF LEVELS OF WORK

Employees at this level assist in the supervision of operations involved in the receipt and delivery of materials at a university. They work under general supervision from a designated supervisor.

A(n) Assistant Distribution Services Supervisor typically -

1. assists in the supervision of the receipt, unpacking, storage, and delivery of materials shipped to the university;
2. assists in the coordination and supervision of delivery and pick-up services;
3. collects and sorts records of receipts and shipments; correlates materials with purchase orders, freight bills, and shipping tickets;
4. implements daily delivery schedules;
5. responds to routine customer inquiries regarding services and schedules as assigned;
6. provides input in the creation, review, and modification of delivery routes and staff assignments;
7. in the supervisor’s absence, provides coordination and supervision of immediate staff and other related stores/receiving personnel;
8. coordinates actual maintenance and repair of material handling equipment and delivery vehicles;
9. collects data for productivity, staffing, and activity records and reports;
10. performs other related duties as assigned.

Employees at this level are responsible for supervising operations involving the receipt and delivery of materials at a university. They work under the direction of a designated manager.

A(n) Distribution Services Supervisor typically -

1. supervises the receipt, unpacking, storage, and delivery of materials shipped to the university;
2. coordinates and supervises delivery and pick-up services;
3. records receipts and shipments of university property; correlates materials with purchase orders, freight bills, and shipping tickets;
4. establishes and evaluates schedules for the delivery of materials, equipment, and supplies;
5. responds to customer inquiries regarding services, schedules, and conflict resolution;
6. establishes, reviews, and modifies delivery routes and staff assignments;
7. supervises immediate staff and other related stores/receiving personnel;
8. establishes maintenance, repair, and replacement schedules of material handling equipment and delivery vehicles;
9. prepares and maintains productivity, staff, and activity records and reports;
10. performs other related duties as assigned.

MINIMUM ACCEPTABLE QUALIFICATIONS

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. Any combination totaling three (3) years (36 months) from the categories below:
   1. College coursework in operations management, business management, supply chain management or a closely related field as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
   2. Experience in storing/receiving freight, handling or hauling freight, route scheduling, moving and delivery services, warehouse loading, and storage operations, and/or terminal dispatching in an institutional, industrial, and/or commercial setting.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Skill in verbal and written communication.
2. Ability to supervise.
3. Ability to coordinate operations.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. Any combination totaling three (3) years (36 months) from the categories below:
   1. College coursework in operations management, business management, supply chain management or a closely related field as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
   2. Experience in storing/receiving freight, handling or hauling freight, route scheduling, moving and delivery services, warehouse loading, and storage operations, and/or terminal dispatching in an institutional, industrial, and/or commercial setting.
3. One (1) year (12 months) of work experience equivalent to the Assistant Distribution Services Supervisor level which included the direct supervision of employees.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Skill in verbal and written communication.
2. Skill in supervising.
3. Analytical ability.
4. Ability to maintain records and prepare reports.